Services & Support

We are happy to support you. Please do not hesitate to contact our local sales partners or us for assistance.



Demonstration
One demonstration says more than a thousand words.

You want to see for yourself what Safematic products can do? How about a demonstration or training session in our showroom or through one of our local distribution partners?
We can also supply you with a test device at our premises.
Training
To ensure the proper use and handling of our products, we offer you a training programme tailored to your needs – for your benefit and that of your employees. Training can be scheduled at the time you start using the new machine for the first time or any time thereafter. Do not hold back. Send us your questions!
Service


Your long-term satisfaction with our high-quality products is very important to us. Our efficient and competent customer service organisation is always there for you. Remote maintenance or operational support on site – our service organisation guarantees fast response times and competent support.

Safematic cooperates with distribution partners in different countries who have specialised in coating technology. This allows us to serve our customers all over the world in a quick, flexible and individual manner.

Thanks to our modular concept, individual system components can be replaced with little effort. As a way to avoid high servicing costs, we propose that you exchange replacement parts by mail.
Custom extensions
Think outside the box, change the world!

Relying on our experienced development team, we are capable of realising customised and functional extensions or new developments efficiently and professionally. We look forward to hearing your interesting ideas and requirements and will be happy to assist you in finding the right solutions for you.
New developments
Do you want to see your ideas come alive?

Our customers appreciate our leading technologies and services that have afforded them innovative and sustainable solutions. Qualified engineers and technicians will apply our expertise to your requirements. We can cover all the bases, from engineering to production – and all of it, of course, in Swiss quality!